Category Archives: service

Law of Attraction: Finding the Passion

Posted on May 19, 2010 by Craig

Yesterday we talked about how the Law of Attraction only works well if you are focused on your own true goals and passions, and not on what other people want for you. Over the years, many of us have gotten … Continue reading →

Posted in business, Law of Attraction, service | 3 Comments

Moving forward

Posted on March 24, 2010 by Craig

Much of my life has been like a plane taxiing around an airport, heading for one runway, then another, but never quite taking off. Oh sure, I’ve had successes along the way. I had a good job (by society’s standards), … Continue reading →

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Serving vs Manipulating

Posted on March 23, 2010 by Craig

There are tons of books out there about how to sell products and services to people, and a lot of those books talk about using manipulative techniques to do it. Often they will devote a few paragraphs to a defence … Continue reading →

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Showing Up

Posted on March 19, 2010 by Craig

About six years ago now, I was in a Gilbert & Sullivan musical called The Mikado. No lead role or anything – just the men’s chorus. It was a lot of work. And I was depressed most of the time … Continue reading →

Posted in accountability, service | 2 Comments

Actual Relationships with Customers

Posted on March 17, 2010 by Craig

There has been a movement over the past few decades, away from personal interaction with customers, towards automated responses, centralized call centres and the cost reduction that goes along with that. Big companies, finding it hard to attract new clients, … Continue reading →

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