What the Lorax Said

Every once in a while, social commentary pops up in places you’d least expect it. Take The Flintstones, for example. It had plenty of social commentary in a way, but always on the lighter side. Then there was one episode I remember 20 years later that seemed to come out of nowhere. A man in a department store is just making his last payment on a pop-up toaster. Then he meekly asks, “May I have my collateral back, please?”

The shop owner goes out back and brings out two children, maybe aged 4 and 6. The kids are wondering who this strange man is that they’re being introduced to. And the man responds, “Let’s go home, kids, and daddy will make some nice pop-up toast for you.”

It was a cute Flintstones moment on the surface, but then witness the scathing indictment of the 60’s culture where fathers were pawning their relationships with their children to go out and get all the non-essential domestic crap they “needed” for the perfect surburban home.

Flash-forward a decade or so to Dr Seuss. A Cat in the Hat. Green Eggs and Ham. Red Fish, Blue Fish. Lots of silliness that just sounded cute and made kids laugh.

And then there was The Lorax.

It’s been a good 20 years since I read this book, and I can’t even remember the exact title, but here it is in a nutshell: Once there was a beautiful world where people lived in harmony, surrounded by forests of Truffula trees, these beautiful multi-coloured trees that grew everywhere abundantly. In moderation, the fruits of these trees could be harvested to provide for some of the essentials of life.

But then people started figuring out they could do more, and have more, and produce more, by finding so many more uses for the Lorax trees. So they started cutting down more of them, and they made more beautiful stuff that was nice to have. And then they wanted more, and there was always more to go around, so they cut down more trees and made more stuff, until they lived in this lavish consumer culture where everyone had so much stuff they hardly knew what to do with it all. The Lorax tried to warn them of what was happening, but the message didn’t get through until it was too late: the last tree was cut down. No more Truffula trees. No more stuff. A shocked culture suddenly realized that the resources were not unlimited.

It was all gone.

Flash-forward to today. Sure, we all realize that our resources are not unlimited. So we say. We talk about how oil won’t be around forever, and we should conserve the environment… But then it’s so easy just to fill up at the gas station, and drive everywhere, and we get a job in one city and live in the next, complaining the whole time that the gas is costing us so much and the commute takes forever. And we buy high-speed printers that make it so convenient to spit out gobs of paper, and then we throw out the pages we accidentally printed that we didn’t really need. We can justify it because we are recycling those pages. Those dead trees will come back in the next lifetime as 10% of a roll of toilet paper before going back to the earth, so really, it’s okay, isn’t it?

We have all kinds of rationalizations, and we have the capitalists against the environmentalists, the Al Gores against the George Bushes, but none of it really gets to the heart of it. All the rationalization about how much we have left, and how high the oceans will actually rise, and whether the environmentalists are just scare-mongering… none of it speaks to the heart.

Why do we consume so much? Why do we always need more?

I think we have an inverted sense of scarcity. We feel like the scarce resources will go on forever (even if we know in fact that it’s not the case) and at the same time we feel like our limitless resources are too scarce.

Why do we consume? Because we feel empty. Why do we turn on the radio? Because of the silence. Why do we drive somewhere else? Because where we are isn’t good enough. Why do we buy new stuff? Because we don’t have enough of it. Why surf the net at work? Because work is unfulfilling and boring.

We use up resources trying to fill a hole that only exists in our minds.

What’s wrong with me? What is this hole in my mind? Why do I feel empty? Why do I feel bored? Why do I rage against the silence?

I am not empty. I do not need anything to fill any hole. I am enough. It is what I am that counts, and what I do with what I am. It is not what I go out and get. It is not about getting something out there to fill a hole in here. I must realize that there is no scarcity inside. I can create joy from within. I can create anything in my life that I want. I don’t need to go out and get it. I don’t need to dig it out of the ground or chop it out of a forest or download it from a website. I don’t need to take it off a shelf or pay $12.95 to see it on the big screen.

I create my life from within. The emptiness is just an illusion – a false scarcity.

We have created a world in which we use real resources to solve imaginary problems. In the end, when all the resources are gone, we will have to decide what we really, actually need.

Now, here’s an exercise for you: take a look around you and count 100 things that are made of oil. Hint: plastics and polyester do count. Next, ask yourself how easily you could live without those things.

This is just a practice. The real test is coming in about 20 years.

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To help us serve you better

I’ve been fighting with websites lately. Yesterday was Rogers.com. Today it’s Chapters/Indigo.

I’m getting the impression that these big corporations are more interested in deflecting customers than in serving customers. In the old days, the theory went that businesses only survive if they provide excellent customer service. In fact, there were books written very recently that repeat this same obsolete theory. And all big companies want their customers to believe that excellent customer service is still their goal.

The new goal is to be no worse than their competition – no more, no less. To survive, they have to put a minimum number of customer service reps on the phone lines, pay as little as possible, serve customers as little as possible, and still not lose too much market share.

The other day I had a question about my cell phone. I went on the Rogers.com website to find the answer. (Hopefully I’ll learn some day.) After searching the website for some time, and determining that I would need to talk to a person, I clicked on “Contact us by phone.”

Silly me. I assumed a phone number would come up eventually. It didn’t.

What came up was a list of questions. Are you calling about your Blackberry? No. TV? No. Home phone? No. And so on.

Nowhere was there an option to say “I am calling about my Rogers cellular phone.”

After searching the website some more for a contact phone number, I remembered that my bill always had a contact number for billing inquiries. (You can bet that they are always willing to talk about how to pay the bill, even if they don’t care about customer service.) I found the number and gave them a call.

After that came a series of “To help us serve you better” questions. I think they should reword that a little: “To help us avoid putting this call through to an actual human being.” But it wasn’t too long before I got through to a human being who was able to tell me with great confidence that there was nothing he could do for me, because my request was outside the realm of possibility. He was very pleasant, however.

This morning came the battle with Chapters. I searched for a book, found it quickly, and was quickly presented with options to pay for one of the editions on the list. The one I wanted had this description: “Not available.” And, “Usually ships in 24 hours.”

I thought that sounded a little contradictory, so I clicked on “Not available” to see if there was some kind of explanation behind it. What I got was a list of over 3,000 titles that are “not available” but which “usually ship in 24 hours.”

Then it dawned on me: They put a 24-hour ship time on all their titles, regardless of availability, just to make us feel better. Maybe it ships in 24 hours. Maybe in 24 weeks. Maybe never. But you can confidently click the order button and enter your credit card number if you believe that you will have it in your hands in about a week or less.

Maybe I should order the book and offer to pay by cheque. My cheques usually go out within 24 hours.

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We’re all above-average

Some interesting facts, from CBC’s national IQ test:

Average IQ of those who drink beer: 110.01
Average IQ of those who drink wine: 112.08
Average IQ of those who don’t drink: 106.84

(This can be attributed to the culling theory – alcohol kills off the weaker brain cells, allowing the stronger ones to thrive, which is why you always feel smarter after a couple drinks.)

Average IQ of meat-eaters: 109.85
Average IQ of vegans: 103.69

Those spreads are much wider than the difference between blondes and brunettes:
Blonde: 109.35
Brunette: 110.08

Insignificant difference, and yet the root of so many, many jokes… http://www.funnyandjokes.com/jokes/blonde-jokes/

The average IQ is by definition 100, but the average person taking the test scored about 110, which either means that Canadians are generally smarter than everyone else, or that the test was flawed, or that idiots don’t take IQ tests online as often as geniuses do.

Check it out:
http://www.cbc.ca/testthenation/

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Decision making

Tonight I was trying to make a decision about a new project I’m considering. Do I pursue it or not? Will this be a good thing for me or a drain on my time and energy? I decided I had to ask some big questions, and I came up with a rather long list of questions that I thought might help others in making decisions as well. Here is the edited version:

Basic questions:
Do I have a good chance of success with this?
Will it give me more benefits or more problems?
Are the solutions and methods clear?
Is the idea supported by people I truly respect? Do I respect their opinion in this particular case?
Is this an idea whose time has come, or whose time has passed?
Is this a leading edge, bleeding edge, or trailing edge idea?

Service:
Will I hurt anyone else in serving my own needs?
Will I help others by pursuing my goals, and get a win-win?
Will I be serving everyone’s needs in addition to my own?
Am I contributing something of value?

Integrity and reputation:
Will I have to lie or hide the truth in any way?
Can I be 100% honest?
Is this a truly creative endeavour or an unethical twist?
Is there anything inherently unethical, dishonest or illegal about this?
Will I build a positive reputation or a negative one?
Will I be viewed as more trustworthy as I pursue this?
Will I achieve greater respect?
Will I have to sell something I don’t believe in?
Is this something I can be proud of?
Will I break any agreements by pursuing this?
Would my parents be proud?
Do other honest, trustworthy people do this kind of thing?
Do the ends justify the means?

Support:
Will I have full support from creative, supportive, honest and positive people?
Will everyone be honest with me?

Greater life goals:
Will I learn greater truth?
Will I achieve greater freedom?
Will this expand my capacity for compassion?
Will it make me more confident?
Will this teach me valuable skills that I can apply elsewhere?

Fear vs. Love
Am I running to something or away from something?
Is my decision coming from a place of love or a place of fear?
Does this serve my Spirit or my Ego?
How do I feel about it in my gut?
Am I excited about it or turned off?
If I feel fear, is it a “stretch” fear (breaking through limitations) or a conscience fear (guilt, loss of integrity)?
Is this a good challenge or a hassle challenge?
What are my true motives and real reasons for doing this?

How it fits into my life:
Do I perceive this to be a hassle?
If it seems like a hassle, why? Is it because it’s difficult or because it’s something I hate?
What other commitments am I willing to give up to do this?
What comforts am I willing to give up?
Does this fit well with other things that are important to me?
Is this part of a bigger plan that works for me, or will this work against my other plans?
Do I have the time, the energy and the money to do this?
Is this something I’d like to try now, or wait and try later?
Is this something I want to do for the inherent joy of doing it or because of the end result?
Will I likely get bored with it and quit? What are the consequences of quitting early?
Am I ready to succeed? What are the consequences of success?
How will this affect my relationships?

Past experience:
What past experiences have I had with this type of venture?
What stories have I heard about it?
Have I tried this before and liked it? Hated it? Quit? Succeeded?

Tactical questions:
Is this something I can try for a bit and cancel if it doesn’t work, or am I committed for a certain amount of time / expense?
Is this the right place to try it in? Might it work better elsewhere?

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A Pat on the Behind

I just heard on the news this morning that the Green Party is celebrating. According to a recent poll, 24% of Canadians would vote for the Green Party in the next election – if the environment were the only issue.

Consider this: The environment is the Green Party’s only platform. This is their specialty. It’s the only thing they do. And 76% of Canadians just told them that the Liberals, the NDP, and even the Conservatives do a better job on environmental policy than the Green Party.

Let’s say “hockey” was the only issue in the next election. Let’s say we got to elect the next General Manager at Hockey Canada. Let’s say Wayne Gretzky were running against Stephen Harper and Bob Rae. Let’s say that The Great One only got 24% of the votes. Would he consider that cause for celebration?

If I were in charge of the Green Party, I wouldn’t consider that a pat on the back – I’d take it as a spanking.

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